Frequently Asked Questions
Everything you need to know about your CASEXS experience.
What devices do CASEXS products support?
We offer premium protection for a wide range of electronics, including the latest iPhone and Samsung Galaxy models, iPads, MacBooks, and AirPods.
How long does shipping take?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while expedited options are available at checkout.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Are your cases compatible with wireless charging?
Yes, all CASEXS mobile covers are designed to be slim yet protective, ensuring full compatibility with Qi-standard wireless chargers and MagSafe accessories.
Do you offer a warranty on your electronics accessories?
Every CASEXS product comes with a 12-month limited warranty that covers manufacturing defects and material failures under normal use.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.